Scheduling Delivery

By the end of this guide, you'll have scheduled gift card emails to deliver at a specific date and time.

When to use scheduled delivery

Scheduled delivery is useful when you want gift cards to arrive at a specific moment:

• Holiday morning deliveries (for example, December 25 at 8:00 AM)
• Employee reward announcements timed with company events
• Promotion launches coordinated with marketing campaigns

Set a delivery schedule

You set a schedule while importing a spreadsheet. The schedule controls live in the Email Notifications section, and that section appears only once you map a Recipient Email column, so there is nothing to schedule in Manual mode.

1. Open BatchCard. In the Create gift cards card, find the From file tile.
2. Drop your spreadsheet on the tile, or click Add file to select it. Your file needs a column of recipient email addresses.
3. Map your columns, including Recipient Email, then click Validate & Continue. Mapping that column is what makes the Email Notifications section appear.
4. Review the validation results, then go to the Email Notifications section.
5. Turn on Send notification emails to recipients. Recipients come from the Recipient Email column in your file, so there is nothing to type in here.
6. Turn on Schedule for later. This toggle stays disabled until notification emails are turned on.
7. Choose the Delivery date and Delivery Time.

8. Click Create Batch.

BatchCard saves the batch and queues the email notifications for the scheduled time.

How scheduling works

When you submit a batch with scheduled delivery:

1. Gift cards are created immediately in Shopify.
2. Email notifications are held until the scheduled date and time.
3. At the scheduled time, Shopify sends the notification emails automatically.

You do not need to be online or have the app open.

View scheduled deliveries

1. Go to the BatchCard dashboard.
2. Scheduled batches appear in the Upcoming Deliveries section, which lists the batch name, the scheduled delivery time, the card count, and a countdown badge. The section is hidden when nothing is scheduled.

In your batch list, scheduled batches carry a Scheduled badge in the Delivery column.

You can filter your batch list to show only scheduled deliveries.

Reschedule a delivery

If you need to change the delivery date or time:

1. Open the batch from the BatchCard dashboard.
2. Click Reschedule.
3. Choose the new date and time.
4. Click Reschedule to confirm.

The notification emails are updated to the new schedule. Gift cards are not affected.

Send scheduled deliveries early

If you want to send the notification emails before the scheduled time:

1. Open the batch from the BatchCard dashboard.
2. Click Send Now.

All pending notification emails are sent immediately.

Cancel scheduled deliveries

1. Open the batch from the BatchCard dashboard.
2. Click Cancel Delivery.

Canceling stops the pending notification emails. The gift cards remain active in your Shopify store. Recipients can still use any codes you share with them manually.

Learn more

• Scheduled delivery features -- full overview of scheduling capabilities
• Sending email notifications -- how email delivery works